Our cable box is dead. Which means our DVR is also dead. Which means we didn't get to see who got kicked off SYTYCD last week.
I thought maybe I would try to chat with the Charter peeps online istead of call in because I hate to be stuck on the phone. I mean, that's why they offer "Live Chat" isn't it?
Turns out, this is taking forever. Every 5 minutes the helpful Charter employee tells me something useless, like my current account balance. She has yet to tell me whether they plan to fix my cable box/DVR.
On the plus side, I had plenty of time to put Skylar down for a nap and clean up the family room while I waited for a response!
Oh good, she's typing something now...
She just called me Lylie. This might take a while.
2 comments:
Well Lylie,
I think your problem probably lies in the back of the doohickey that connects the twiddler. Can you reach in there and see it? Just give it a jiggle and everything should start back up again. If it doesn't, we'll send someone over to your house right away (in 12 days) to fix it. Expect a bill the next day.
Thank you.
That's basically what happened, Myr. You know what's up, homes!
I think I can see a very promising and lucrative customer service chat job in your future...
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